Last Updated: August 28, 2026 at 5:55PM MST

Policies & Client Terms

Clear expectations create a better experience.

The policies below outline the terms that apply when visiting the Imagery Consulting website, scheduling an appointment, purchasing a service, or working with Imagery Consulting. Please review the policies relevant to your service before booking or submitting payment.

Certain projects, packages, creative services, or extended engagements may also include a separate proposal, invoice, scope of work, or service agreement. When a signed agreement contains terms specific to a project, those terms will apply to that engagement.

Booking Policy

Imagery Consulting offers both complimentary introductory consultations and paid professional services. Because paid services may require research, analysis, preparation, sourcing, or other work before an appointment begins, different booking terms apply to complimentary and paid appointments.

Please review the policy that corresponds with your booking. By completing a booking, you acknowledge the applicable booking policy and any service-specific terms presented during checkout.

Complimentary Consultation Policy

Please review the policy that corresponds with your booking. By completing a booking, you acknowledge the applicable booking policy and any service-specific terms presented during checkout.

POLICY 1 — COMPLIMENTARY CONSULTATION BOOKING POLICY

By scheduling a complimentary consultation with Imagery Consulting, you acknowledge and agree to the following booking terms.

Booking Confirmation

Your consultation is confirmed only after you receive a booking confirmation by email, text message, or another confirmation method provided through the booking platform.

Please review the appointment date, time, time zone, location, and meeting format before completing your booking. Appointment times are displayed in the time zone shown during the booking process. Clients are responsible for confirming that the selected time is correct.

Imagery Consulting may request that you complete an introductory questionnaire or provide basic information before your consultation. Failure to submit requested information may limit what can be discussed during the appointment.

Purpose of the Consultation

A complimentary consultation is an introductory conversation intended to help Imagery Consulting understand your goals, needs, current image or brand, and potential service requirements.

The consultation may also be used to discuss service compatibility, general expectations, potential next steps, available services, and introductory questions about the Imagery Consulting process.

A complimentary consultation does not include a completed personal brand analysis, personal style analysis, body architecture analysis, creative direction plan, mood board, shopping list, written strategy, wardrobe plan, or other professional deliverable unless expressly stated in the service description.

Any recommendations discussed during the consultation are preliminary and may change after additional research, analysis, measurements, questionnaires, photographs, or client materials are reviewed.

Cancellation and Rescheduling

Complimentary consultations may be canceled or rescheduled online up to 24 hours before the scheduled start time.

Clients should use the Manage Booking, Cancel, or Reschedule link included in their booking confirmation or reminder whenever available.

Each client is permitted one complimentary reschedule.

A rescheduled consultation must be moved to an available appointment time displayed in the booking calendar. Preferred appointment times are not guaranteed.

Requests made less than 24 hours before the consultation may no longer be eligible for online rescheduling and should be submitted directly to Imagery Consulting.

Late Cancellations

Because consultation times are reserved specifically for each prospective client, cancellations made less than 24 hours before the scheduled start time will be considered late cancellations.

There is no monetary cancellation fee for a complimentary consultation. However, a client who cancels with less than 24 hours' notice may be required to receive approval before scheduling another complimentary consultation.

Imagery Consulting may require a paid consultation after repeated late cancellations.

No-Shows

A client may be considered a no-show when the client:

Does not attend the scheduled consultation;
Does not join a virtual meeting within 15 minutes of the scheduled start time;
Does not arrive at an agreed location within 15 minutes;
Does not provide notice before the appointment; or
Cannot reasonably be reached using the contact information provided during booking.

A missed complimentary consultation does not result in a monetary charge.

However, a client who misses an appointment may lose eligibility for another complimentary consultation. Imagery Consulting may require a paid consultation or advance approval before accepting another complimentary booking from a client who has previously missed an appointment.

Late Arrivals

Clients should arrive or join their consultation at the scheduled start time.

A late arrival does not automatically extend the consultation. The appointment may be shortened to avoid affecting subsequent appointments.

Clients who arrive or join more than 15 minutes late may be considered a no-show and the consultation may be canceled.

When scheduling permits, Imagery Consulting may continue with the remaining portion of the consultation, but the original ending time will normally remain unchanged.

Virtual Appointments

For virtual consultations, clients are responsible for having access to the meeting link provided in their confirmation, a reliable internet connection, functional audio equipment, and a camera when required.

Clients should join from a reasonably quiet and appropriate environment and access or install any required meeting software before the scheduled appointment.

Clients experiencing technical difficulties should contact Imagery Consulting as soon as possible.

When a significant technical issue is caused by Imagery Consulting or the designated meeting platform, Imagery Consulting may provide a reasonable extension or complimentary reschedule.

Technical difficulties caused by the client's device, internet connection, software, or environment may be handled according to the standard cancellation and rescheduling terms.

Client Information and Materials

Clients are responsible for providing complete, current, and accurate information during the booking and consultation process.

Imagery Consulting may request information concerning the client's goals, profession, lifestyle, visual identity, personal brand, upcoming project, wardrobe, or creative needs.

Clients should submit only photographs, documents, inspiration images, brand assets, and other materials they own or have permission to share.

Submitted information will be used to prepare for and conduct the consultation in accordance with the Imagery Consulting Privacy Policy.

Recording and Confidentiality

Clients may not photograph, record, livestream, reproduce, publish, or distribute a consultation without prior permission from Imagery Consulting and everyone participating in the session.

Imagery Consulting will treat client information with professional care. A complimentary consultation does not create an attorney-client, medical, mental-health, fiduciary, employment, or other regulated professional relationship.

Service Recommendations and Pricing

Any service, pricing, package, timeline, or availability discussed during a complimentary consultation remains subject to written confirmation.

A complimentary consultation does not reserve a future project date or guarantee that Imagery Consulting will accept a proposed engagement.

Paid services may require additional booking, payment, a deposit or retainer, questionnaires, assessments, project information, a proposal, invoice, scope of work, or signed service agreement.

Prices and availability may change until a service, proposal, booking, or agreement has been formally accepted.

Changes Made by Imagery Consulting

If Imagery Consulting must cancel or substantially change a complimentary consultation, the client will be offered a complimentary reschedule.

Imagery Consulting is not responsible for indirect costs or losses resulting from the rescheduling of a complimentary consultation.

Imagery Consulting reserves the right to refuse, discontinue, or end a consultation because of unsafe, threatening, abusive, discriminatory, harassing, fraudulent, or otherwise inappropriate conduct.

Third-Party Booking Platforms

Consultations may be scheduled through the Imagery Consulting website, Wix, Google, Facebook, Instagram, or another authorized booking link.

Third-party platforms may facilitate access to the booking system, but the consultation itself is provided by Imagery Consulting.

Clients should follow the cancellation and rescheduling instructions provided in their booking confirmation. If information displayed by a third-party platform appears to conflict with the confirmation or policies provided by Imagery Consulting, clients should contact Imagery Consulting promptly for clarification.

Acceptance of Policy

By completing a complimentary consultation booking, you acknowledge that you have reviewed and accepted this Complimentary Consultation Booking Policy.

Nothing in this policy limits any consumer right or remedy that cannot legally be waived.

Paid Appointments & Consulting Policy

This policy applies to paid consulting appointments, analysis services, styling sessions, creative-direction sessions, and other paid services booked through Imagery Consulting unless a service-specific agreement states otherwise.

POLICY 2 — PAID APPOINTMENT & CONSULTING SESSION BOOKING POLICY

By scheduling or purchasing a paid appointment, analysis, consultation, styling session, creative-direction session, or other professional service from Imagery Consulting, you acknowledge and agree to the following booking terms.

Booking Confirmation

A paid appointment is confirmed only after the booking has been successfully submitted, you have received a booking confirmation, and any required payment, deposit, retainer, questionnaire, agreement, or supporting information has been completed.

Submitting a booking request does not guarantee acceptance when manual approval is required.

Please review the appointment date, time, time zone, meeting format, location, service selection, and payment information before completing your booking.

Appointment times are displayed in the time zone shown during checkout. Clients are responsible for confirming that the selected appointment time is correct.

Payments

Payment requirements vary depending on the service.

Imagery Consulting may require full payment at booking, partial payment, a deposit, a retainer, payment according to an invoice, or another payment arrangement clearly disclosed before purchase.

The payment terms displayed on the service page, checkout page, invoice, proposal, or client agreement apply to the selected service.

A payment is not considered complete until it has been successfully processed and accepted.

Clients are responsible for providing current and valid payment information.

Cancellation and Rescheduling Deadline

Paid appointments may be canceled or rescheduled without a late-cancellation fee when notice is provided at least 48 hours before the scheduled start time.

Clients should use the Manage Booking, Cancel, or Reschedule link included in their confirmation or reminder whenever available.

When online cancellation or rescheduling is no longer available, clients should contact Imagery Consulting directly.

A cancellation or rescheduling request is considered received when it has been successfully submitted through the booking platform or acknowledged by Imagery Consulting.

Complimentary Rescheduling

Each paid appointment includes one complimentary reschedule when the request is made at least 48 hours before the scheduled start time.

The replacement appointment must be selected from available booking times. Imagery Consulting cannot guarantee that a preferred replacement date or time will be available.

Additional rescheduling requests may be treated as cancellations and may require a new booking or additional fee.

An appointment generally may not be rescheduled more than once unless Imagery Consulting provides approval.

Cancellations Made At Least 48 Hours in Advance

For cancellations made at least 48 hours before the scheduled start time, the client may be eligible for one complimentary reschedule, a refund of the eligible appointment payment, or a credit toward another qualifying Imagery Consulting service.

The available option may depend on the service purchased and the amount of preparation already completed.

Clearly disclosed retainers, deposits, preparation fees, completed work, purchased goods, sourced merchandise, processing fees, or third-party expenses may be non-refundable.

Approved refunds will generally be returned to the original payment method. Processing times are determined by the applicable payment provider and financial institution.

Cancellations Made Between 12 and 48 Hours in Advance

Cancellations or rescheduling requests made between 12 and 48 hours before the scheduled start time may be subject to a late-cancellation fee of up to 50% of the scheduled service price.

When the client has already paid in full, Imagery Consulting may retain the applicable cancellation amount and refund or credit the remaining eligible amount.

When the amount already paid is less than the applicable cancellation fee, the remaining balance may be charged to an authorized payment method, invoiced to the client, or required before another appointment may be scheduled.

Clearly disclosed non-refundable retainers, preparation fees, completed work, or non-recoverable project expenses may also remain payable.

Cancellations Made Less Than 12 Hours in Advance

Cancellations or rescheduling requests made less than 12 hours before the scheduled start time may be charged up to 100% of the scheduled service price.

The payment may be retained because the appointment time was reserved specifically for the client and may not reasonably be filled on short notice.

No refund, credit, or complimentary reschedule is guaranteed for a cancellation made less than 12 hours before the appointment.

Imagery Consulting may make reasonable exceptions for emergencies or extraordinary circumstances at its discretion. An exception made in one circumstance does not create an obligation to provide the same exception in the future.

No-Shows

A client may be considered a no-show when the client:

Does not attend the scheduled appointment;
Does not join a virtual appointment within 15 minutes;
Does not arrive at an agreed location within 15 minutes;
Does not provide notice before the scheduled start time;
Cannot reasonably be reached using the contact information provided; or
Fails to provide essential information or materials when the service cannot reasonably proceed without them.

No-shows may be charged up to 100% of the scheduled service price.

Payments made for a missed appointment are generally non-refundable and non-transferable.

Any unpaid no-show amount may be required before another service may be booked.

Repeated no-shows may result in advance-payment requirements, booking restrictions, or refusal of future service.

Late Arrivals

Clients should arrive or join their appointment at the scheduled start time.

A late arrival does not automatically extend the appointment. The session may be shortened to avoid affecting subsequent appointments.

The full service price remains payable when a session must be shortened because of the client's late arrival.

Clients who arrive or join more than 15 minutes late may be considered a no-show and the appointment may be canceled.

When scheduling permits, Imagery Consulting may continue with the remaining portion of the appointment, but the original ending time will generally remain unchanged.

Advance Research and Preparation

Many Imagery Consulting services require professional preparation before the scheduled appointment.

Advance work may include review of questionnaires and assessments; personal-brand research; market and trend research; image, style, color, or body-proportion analysis; visual-language development; mood-board creation; wardrobe research; garment or accessory sourcing; shopping preparation; campaign planning; creative-concept development; review of photographs or brand assets; coordination with collaborators or vendors; and preparation of recommendations or presentation materials.

Once advance work has begun, the amount associated with completed work may be non-refundable.

Cancellation of a scheduled meeting does not eliminate the client's responsibility for work already performed, approved expenses, sourced items, vendor commitments, or non-recoverable costs.

Any non-refundable retainer, preparation fee, project milestone, or other non-refundable amount will be identified through the applicable service description, checkout page, invoice, proposal, or client agreement.

Client Responsibilities

Clients are responsible for providing complete, current, and accurate information.

Depending on the service, this may include contact information, measurements, photographs, questionnaires, lifestyle information, brand information, project objectives, deadlines, inspiration images, wardrobe details, budgets, approvals, or other requested materials.

Requested information must be submitted by the stated deadline.

Late, incomplete, inaccurate, or missing information may delay the service, reduce the amount of work that can reasonably be completed, or require an appointment to be rescheduled.

A delay caused by the client does not automatically extend a project timeline or create eligibility for a refund.

Photographs, Documents, and Client Materials

Clients should submit only photographs, documents, brand assets, inspiration materials, and other content that they own or have permission to share.

Clients are responsible for obtaining any necessary permission from photographers, designers, employers, collaborators, brands, or other rights holders.

Submitted information will be used to prepare and deliver the booked service in accordance with the Imagery Consulting Privacy Policy.

Imagery Consulting is not responsible for recommendations affected by incomplete, inaccurate, outdated, altered, or poor-quality client materials.

Measurements and Fit

When a service involves measurements, wardrobe recommendations, garment fit, tailoring, shopping, or sourcing, clients are responsible for providing accurate measurements and promptly communicating relevant changes.

Measurements supplied remotely by the client are treated as client-provided information.

Clothing sizes and fit vary among designers, manufacturers, garments, fabrics, and production years. A size recommendation therefore does not guarantee a particular fit.

Final purchasing and tailoring decisions remain the client's responsibility unless otherwise stated in a separate written agreement.

Virtual Appointments

For virtual appointments, clients are responsible for accessing the correct meeting link, having a reliable internet connection, using functional audio and video equipment when required, and accessing any necessary software before the appointment.

Clients should join from an appropriate and reasonably quiet environment and have requested materials available during the session.

Clients experiencing technical difficulties should contact Imagery Consulting as soon as possible.

When a significant technical issue is caused by Imagery Consulting or the designated meeting platform, Imagery Consulting may offer an extension, credit, or complimentary reschedule.

Technical issues involving the client's device, internet connection, software, or environment may be handled according to the standard cancellation and rescheduling terms.

Recording and Use of Session Content

Clients may not photograph, record, livestream, reproduce, publish, sell, distribute, or otherwise share a session without prior permission from Imagery Consulting and everyone participating.

Written guides, reports, mood boards, strategies, presentations, analyses, and recommendations provided by Imagery Consulting are intended for the purchasing client's personal or internal business use unless a separate license or agreement states otherwise.

Clients may not resell, reproduce, teach, distribute, publish, or commercially exploit Imagery Consulting materials without written authorization.

Results and Professional Judgment

Imagery Consulting provides analysis, recommendations, strategy, styling guidance, wardrobe direction, creative consultation, and related services based on professional judgment and the information available at the time of service.

Specific personal, professional, financial, publicity, audience, career, sales, brand, or creative outcomes are not guaranteed.

Client decisions, implementation, purchases, public response, market conditions, third-party performance, and project results remain outside the complete control of Imagery Consulting.

Recommendations are intended to support informed decision-making and authentic visual expression. Clients retain responsibility for final decisions and implementation.

Project-Based and Extended Services

Booking a paid appointment reserves the scheduled appointment or consultation only unless expressly stated otherwise.

Services involving creative direction, campaign development, wardrobe sourcing, shopping, styling, production, travel, collaborators, vendors, multiple sessions, or extended consulting may require a separate proposal, scope of work, project timeline, invoice, retainer, project agreement, usage license, expense authorization, or cancellation schedule.

When a signed service agreement contains terms that conflict with this general booking policy, the signed agreement will control for that specific engagement.

Third-Party Costs and Purchases

Clients are responsible for approved third-party expenses associated with their service.

These may include clothing, accessories, shipping, delivery, tailoring, rentals, photography, videography, hair and makeup services, studio fees, locations, travel, vendor fees, production expenses, or rush charges.

Third-party expenses may remain non-refundable even when a client cancels or changes an appointment.

Returns and exchanges are subject to the applicable retailer's or vendor's policies. Imagery Consulting does not guarantee that a retailer, designer, rental company, or other third-party provider will accept a return or issue a refund.

Changes Made by Imagery Consulting

If Imagery Consulting must cancel or substantially change a paid appointment, the client may be offered a complimentary reschedule, eligible service credit, or refund of the affected appointment payment.

Refunds do not include completed work, delivered materials, approved third-party expenses, or services already provided.

Imagery Consulting is not responsible for indirect expenses or losses resulting from a schedule change, including travel, lodging, missed work, vendor charges, production expenses, or lost opportunities, except when otherwise required by law or agreed in writing.

Conduct and Right to Refuse Service

Imagery Consulting reserves the right to refuse, pause, discontinue, or end a service because of unsafe conduct, threatening or abusive behavior, harassment, discrimination, fraud, illegal activity, repeated policy violations, inappropriate requests, nonpayment, material misrepresentation, or conduct that prevents the service from being performed professionally.

Refund eligibility in these circumstances will depend on work already completed, expenses incurred, time reserved, and the circumstances under which the service was discontinued.

Third-Party Booking Platforms

Appointments may be scheduled through the Imagery Consulting website, Wix, Google, Facebook, Instagram, or another authorized booking link.

These platforms may facilitate access to the booking system, but the professional service itself is delivered by Imagery Consulting.

The booking details, payment terms, service-specific conditions, and policies displayed during checkout and included in the confirmation apply to the appointment.

Clients should use the Manage Booking, Cancel, or Reschedule link included in their confirmation whenever available.

If information displayed on a third-party platform appears inconsistent with this policy, clients should contact Imagery Consulting before the applicable cancellation deadline.

Refund Processing

Approved refunds will generally be returned to the original payment method.

Processing times vary depending on the payment processor, card issuer, financial institution, and booking platform.

Transaction fees, processing charges, currency-conversion fees, or other amounts that cannot be recovered by Imagery Consulting may be deducted when legally permitted and properly disclosed.

Acceptance of Policy

By completing a booking or submitting payment, you acknowledge that you have reviewed and accepted this Paid Appointment & Consulting Session Booking Policy.

You also agree to any applicable service-specific terms displayed on a service page, checkout page, proposal, invoice, or signed agreement.

Nothing in this policy limits any consumer right or remedy that cannot legally be waived.

Questions About a Booking?

If you have questions about which policy applies to your appointment or need assistance managing an existing booking, please contact Imagery Consulting before your applicable cancellation or rescheduling deadline.

By booking an Imagery Consulting service, you acknowledge that you have reviewed the applicable Booking Policy and any service-specific terms presented during checkout.

Payments & Refunds

Imagery Consulting believes in clear and transparent payment expectations. The following policy explains how payments, retainers, refunds, credits, project expenses, and third-party purchases are handled when purchasing an Imagery Consulting service.

Complimentary Consultation Policy

Payments & Refunds Policy

By purchasing a service, submitting payment, accepting an invoice or proposal, or authorizing Imagery Consulting to begin work, you acknowledge and agree to the following Payments & Refunds Policy.

This policy should be read together with the applicable Imagery Consulting Booking Policy and any service-specific proposal, invoice, scope of work, or signed client agreement.

Pricing

Current service pricing is displayed on the Imagery Consulting website, booking page, proposal, invoice, or other authorized sales material.

Prices may vary depending on the scope, duration, number of looks, level of research, sourcing requirements, project complexity, travel, collaborators, production requirements, or other elements of a customized engagement.

Pricing displayed for customized or project-based services may represent a starting price rather than a final project total.

Any customized pricing will be confirmed before the client is required to approve or pay for the additional work.

Imagery Consulting reserves the right to change pricing for future services. A price change will not retroactively change the price of a service that has already been purchased or formally accepted unless the client later approves a change in project scope.

Payment Requirements

Depending on the service, Imagery Consulting may require:

Full payment at the time of booking;
A partial payment or deposit;
A retainer;
Payment according to project milestones;
A scheduled payment plan;
Payment upon invoice;
Or another payment arrangement disclosed before purchase.

The specific payment requirements for a service will be displayed during checkout or communicated through the applicable proposal, invoice, or client agreement.

A booking or project is not considered financially confirmed until the required payment has been successfully processed.

Accepted Payment Methods

Accepted payment methods are those displayed through the Imagery Consulting website, Wix checkout, invoice, authorized payment processor, or other approved payment method at the time of purchase.

Clients are responsible for providing complete and accurate billing and payment information.

Imagery Consulting is not responsible for fees charged directly to the client by their bank, card issuer, payment service, currency provider, or other financial institution.

Deposits and Retainers

Certain services, projects, packages, or extended engagements may require a deposit or retainer before work begins or project availability is reserved.

When a retainer is identified as non-refundable before payment, the retainer compensates Imagery Consulting for reserving availability, declining conflicting work when applicable, beginning preparation, and committing professional resources to the engagement.

A deposit will normally be applied toward the client's total service balance unless otherwise stated.

Whether a particular deposit or retainer is refundable will be clearly communicated through the service description, checkout process, invoice, proposal, or client agreement.

Non-refundable amounts will only be treated as non-refundable when they have been disclosed to the client before payment and where permitted by applicable law.

Payment Plans

Certain packages or extended services may be eligible for a payment plan.

When a payment plan is offered, the payment schedule and amounts due will be provided before the client accepts the arrangement.

A payment plan divides the cost of a service into installments; it does not convert the engagement into a month-to-month service unless expressly stated.

Clients remain responsible for payments due for work already performed, project milestones completed, reserved availability, approved purchases, and other obligations incurred before cancellation.

Failure to complete a scheduled payment may result in the temporary suspension of work, withholding of final deliverables, cancellation of future sessions, or postponement of the project until the account becomes current.

Advance Research, Analysis, and Preparation

Imagery Consulting services frequently involve professional work performed before a scheduled appointment or final deliverable.

This work may include research, personal brand analysis, style analysis, body architecture analysis, color analysis, visual-language development, trend and market research, mood-board development, creative concept development, wardrobe research, sourcing, shopping preparation, project planning, photography or brand-asset review, collaborator coordination, and preparation of recommendations or presentation materials.

Once this work has begun, the portion of the client's payment associated with work already completed may become non-refundable.

Cancellation of an appointment does not undo professional work that has already been performed.

Digital Analysis and Consulting Services

Some Imagery Consulting services include customized research, analysis, recommendations, guides, mood boards, presentations, or other personalized digital deliverables.

Because these services are created specifically for the individual client, payment attributable to completed research, analysis, consultation, or customized deliverables is generally non-refundable once that work has been substantially performed or delivered.

If a client cancels before work begins and within any applicable cancellation period, the client may be eligible for a refund according to this policy and the applicable Booking Policy.

Project-Based and Extended Services

Creative direction, visual campaigns, personal-brand intensives, wardrobe development, image evolution services, transformation engagements, and other project-based or extended services may involve multiple stages of work.

These stages may include consultation, research, planning, sourcing, creative development, preparation, execution, revisions, meetings, and final delivery.

Refund eligibility for a project that has already begun will be based on the amount of work completed, project milestones reached, time reserved, approved expenses incurred, and any service-specific terms agreed to by the client.

Imagery Consulting will not require a client to pay for future professional work that has not been performed unless the payment represents a properly disclosed non-refundable retainer, cancellation amount, committed third-party expense, or other amount due under an applicable agreement.

Cancellation of Appointments

Appointment cancellation and rescheduling deadlines are governed by the applicable Imagery Consulting Booking Policy.

Complimentary consultations and paid appointments have different cancellation requirements.

Clients should review the Booking section of the Policies & Client Terms page before scheduling an appointment.

When a cancellation fee applies under the applicable Booking Policy, that fee may be deducted from any amount otherwise eligible for refund.

Refund Eligibility

A client may be eligible for a full or partial refund when:

A qualifying service is canceled within the applicable cancellation period before work has begun;
Imagery Consulting cancels a service and cannot reasonably provide an alternative;
The client has paid for professional work that will not be performed;
An accidental duplicate payment has been verified;
An incorrect amount has been charged;
Or a refund is otherwise required by applicable law.

The amount of an approved refund will depend on the circumstances of the purchase and the portion of the service already completed.

Non-Refundable Amounts

Subject to applicable law and prior disclosure, the following may be non-refundable:

Completed consultations;
Research or analysis already performed;
Completed customized work;
Delivered digital materials;
Non-refundable retainers;
Applicable cancellation or no-show fees;
Rush fees;
Approved third-party expenses;
Purchased or sourced merchandise that cannot be returned;
Shipping or delivery charges that have already been incurred;
Tailoring, alteration, customization, or fabrication expenses;
Rental costs;
Vendor cancellation charges;
Travel expenses already incurred;
Studio, location, production, photography, videography, hair, makeup, or collaborator expenses already committed;
And other non-recoverable expenses authorized by the client.

Imagery Consulting will not classify an amount as non-refundable solely because a client requests a refund. Any applicable non-refundable term should be disclosed before purchase or arise from work or expenses already incurred.

Wardrobe Sourcing and Shopping

Certain Imagery Consulting services may include wardrobe research, shopping recommendations, garment sourcing, rentals, alterations, customization, tailoring, or purchasing coordination.

Unless otherwise agreed in writing, the cost of merchandise and third-party products is separate from Imagery Consulting's professional service fee.

Clients are responsible for purchases they approve.

Returns, exchanges, refunds, store credits, warranties, shipping policies, restocking fees, and final-sale restrictions are governed by the applicable retailer, designer, rental company, tailor, marketplace, or other third-party provider.

Imagery Consulting cannot guarantee that a third-party provider will accept a return or issue a refund.

When Imagery Consulting assists with a return or exchange, the retailer's applicable rules and deadlines remain controlling.

Vintage, Second-Hand, Custom, and Altered Items

Certain projects may involve vintage, second-hand, custom-made, tailored, altered, upcycled, rare, or otherwise unique merchandise.

These items may have limited or no return options.

Clients will be informed when reasonably possible of known final-sale or special purchasing conditions before an item is purchased on their behalf.

Once a garment or item has been altered, customized, worn, damaged, or otherwise changed from the condition required by the seller for a return, it may become non-refundable through the applicable retailer or vendor.

Third-Party Services and Expenses

Certain projects may involve independent professionals, vendors, or businesses, including photographers, videographers, makeup artists, hairstylists, tailors, designers, rental companies, studios, production teams, locations, or other creative collaborators.

When a third-party expense is approved by the client, the client is responsible for that expense according to the applicable vendor's terms.

Imagery Consulting does not control and cannot override the refund or cancellation policies of independent third-party providers.

Where practical, third-party costs will be communicated to the client for approval before they are incurred.

Scope Changes and Additional Work

A quoted or purchased service covers the scope described in the applicable service listing, proposal, invoice, or agreement.

Requests that materially expand the original scope may require an additional fee.

Examples may include additional looks, additional research, additional shopping or sourcing, additional revisions, added creative concepts, expedited deadlines, new deliverables, additional meetings, travel, production support, or work requested after the original scope has been completed.

Imagery Consulting will communicate additional charges before undertaking material work outside the agreed scope whenever reasonably possible.

Service Credits

In certain circumstances, Imagery Consulting may offer a service credit instead of a monetary refund.

Any credit offered will include applicable conditions, eligible services, and any expiration date when relevant.

A client is not required to accept a service credit when applicable law entitles the client to a monetary refund.

Complimentary credits, accommodations, or exceptions offered as a courtesy do not establish an ongoing obligation to offer the same accommodation in future circumstances.

Refund Requests

Refund requests should include sufficient information to identify the applicable booking or purchase, such as the client's name, email address, service, booking date, or invoice information.

Imagery Consulting may review the work already performed, payments received, applicable cancellation terms, project expenses, and any relevant third-party charges before determining the refundable amount.

When additional information is reasonably required to evaluate the request, the client may be asked to provide it before the review can be completed.

Refund Processing

Approved refunds will generally be returned to the original payment method whenever possible.

After a refund is initiated by Imagery Consulting, the time required for the funds to appear in the client's account is determined by the applicable bank, card issuer, payment processor, or financial institution.

Imagery Consulting cannot control third-party payment-processing timelines.

Any transaction, processing, currency-conversion, financing, or third-party fee that cannot legally or practically be recovered may be handled according to the disclosures provided at the time of purchase and applicable law.

Failed or Past-Due Payments

If a payment fails, is declined, reversed, or becomes past due, Imagery Consulting may pause future work, appointments, purchases, sourcing, or delivery until the outstanding amount has been resolved.

Clients remain responsible for amounts legitimately due for services already performed, approved purchases, completed milestones, cancellation fees, or other authorized charges.

Imagery Consulting may require an outstanding balance to be resolved before accepting a new booking.

Payment Disputes

Clients who believe a payment has been made incorrectly or who have concerns about a charge are encouraged to contact Imagery Consulting promptly so the transaction can be reviewed.

Nothing in this policy prevents a client from exercising any legal right available through their bank, card issuer, payment provider, or applicable consumer-protection law.

Promotions and Discounted Services

Promotional pricing, discounts, packages, or special offers may include additional conditions that will be communicated with the offer.

A discount does not change the underlying cancellation or refund terms unless the promotion expressly states otherwise.

Promotional offers generally cannot be applied retroactively to a previously completed purchase unless Imagery Consulting chooses to do so.

Taxes

Applicable taxes, when required, may be added to the service, product, or transaction and displayed through checkout, an invoice, or another applicable payment document.

Clients are responsible for taxes properly associated with their purchase where required by law.

Changes Made by Imagery Consulting

If Imagery Consulting is unable to provide a paid service and an appropriate reschedule or alternative cannot reasonably be arranged, the client will be eligible for a refund of the portion of the service that was not provided.

Completed work, delivered services, and authorized third-party expenses are not automatically refundable merely because another portion of a larger project must be canceled.

Relationship to Other Agreements

This Payments & Refunds Policy serves as the general payment policy for Imagery Consulting.

Certain customized, project-based, or extended engagements may include a proposal, statement of work, invoice, project schedule, or signed service agreement containing additional payment and cancellation provisions.

When a signed agreement contains terms specifically applicable to a project that conflict with this general policy, the signed agreement will govern that particular engagement, subject to applicable law.

Acceptance of Policy

By purchasing a service, submitting payment, approving an invoice or proposal, or authorizing Imagery Consulting to begin work, you acknowledge that you have reviewed and accepted this Payments & Refunds Policy together with any applicable Booking Policy and service-specific terms.

Nothing in this policy limits any consumer right or remedy that cannot legally be waived.

Questions About A PAYMENT OR REFUND?

Please contact Imagery Consulting with your name and the applicable booking, service, or invoice information so we can review your request.

By booking an Imagery Consulting service, you acknowledge that you have reviewed the applicable Payments & Refund Policy and any service-specific terms presented during checkout.

Privacy Policy

Your privacy is an important part of The Imagery Experience. This Privacy Policy explains how Imagery Consulting collects, uses, stores, and shares information when you visit our website, communicate with us, book a service, submit client materials, or work with Imagery Consulting.

Privacy Policy

Imagery Consulting respects your privacy and is committed to handling personal information thoughtfully, transparently, and responsibly.

This Privacy Policy explains the types of information Imagery Consulting may collect, how that information is used, when it may be shared, how long it may be retained, and the choices available to you.

This policy applies when you visit the Imagery Consulting website, submit a form, join a mailing list, schedule an appointment, purchase a service, communicate with us, participate in a consultation, submit photographs or other materials, or otherwise interact with Imagery Consulting.

Information We May Collect

Depending on how you interact with Imagery Consulting, we may collect information including:

Your name;
Email address;
Telephone number;
Billing information;
Mailing or service address when relevant;
Appointment and booking information;
Services purchased or requested;
Consultation and project information;
Questionnaire and assessment responses;
Personal-brand information;
Professional or business information;
Lifestyle and wardrobe information;
Clothing sizes and body measurements voluntarily provided for a service;
Photographs and videos voluntarily submitted for analysis or consultation;
Inspiration images, mood boards, references, or creative materials;
Brand assets, logos, websites, social-media profiles, and other materials provided by you;
Project goals, timelines, budgets, preferences, and creative direction;
Communications between you and Imagery Consulting;
Feedback, testimonials, or survey responses;
Marketing preferences;
Website interaction and technical information;
And other information you voluntarily provide.

The specific information requested will depend on the service or interaction.

Information You Choose to Provide

Many Imagery Consulting services are personalized and may require information that would not ordinarily be collected through a standard website visit.

For example, a client may voluntarily provide photographs, measurements, wardrobe information, lifestyle information, professional goals, brand materials, visual references, or personal preferences so that Imagery Consulting can perform an analysis or develop recommendations.

Clients should provide only the information reasonably necessary for their service.

You should not submit highly confidential information that Imagery Consulting has not requested.

Photographs, Videos, and Images

Imagery Consulting may request photographs or videos when they are reasonably necessary to perform a booked service.

These materials may be used for purposes such as:

Image analysis;
Personal-style analysis;
Body architecture or proportion analysis;
Color evaluation;
Wardrobe recommendations;
Creative direction;
Brand or visual-language development;
Outfit planning;
Project preparation;
Before-and-after comparison for the client's private service;
Or other purposes directly related to the service requested.

Submitting photographs or videos for a service does not automatically give Imagery Consulting permission to publish, advertise, post, distribute, or otherwise use those materials publicly.

Any use of identifiable client photographs, videos, testimonials, project imagery, or other client content for Imagery Consulting's website, portfolio, social media, advertising, press, case studies, educational materials, or promotional purposes will require separate permission when appropriate.

Permission for promotional or portfolio use may be obtained through a separate media release, written agreement, project agreement, email authorization, or other documented consent.

Declining promotional use will not affect your ability to purchase an Imagery Consulting service unless public participation is an inherent and clearly disclosed part of a specific project.

Body Measurements and Appearance-Related Information

Certain services may require clients to voluntarily provide measurements, photographs, fit information, proportions, clothing sizes, color information, or other appearance-related details.

Imagery Consulting uses this information only as reasonably necessary to provide the requested service, prepare recommendations, assist with wardrobe planning or sourcing, or fulfill another purpose disclosed to the client.

This information is not collected for medical diagnosis, treatment, or health evaluation.

Imagery Consulting does not provide medical advice.

How We Collect Information

Information may be collected when you:

Visit the Imagery Consulting website;
Complete a website form;
Subscribe to email or marketing communications;
Schedule an appointment;
Create an account;
Purchase a service;
Submit a questionnaire or assessment;
Upload or send photographs or documents;
Participate in a consultation;
Communicate by email, telephone, text message, social media, or another authorized channel;
Respond to a survey;
Provide feedback;
Enter into a proposal or service agreement;
Or otherwise provide information directly to Imagery Consulting.

Certain technical information may also be collected automatically through cookies and similar technologies when you use the website.

How We Use Personal Information

Imagery Consulting may use personal information to:

Provide requested services;
Manage consultations and appointments;
Process purchases and payments;
Communicate about bookings, projects, invoices, or services;
Prepare personalized analyses and recommendations;
Perform research necessary for a client engagement;
Create mood boards, strategies, wardrobe recommendations, or other client deliverables;
Coordinate creative projects;
Manage customer-service requests;
Maintain business and transaction records;
Improve services and the client experience;
Operate and improve the website;
Prevent fraud or misuse;
Protect the security of the website and business;
Comply with legal or regulatory obligations;
Enforce agreements and policies;
Send marketing communications when permitted;
Measure website performance;
And carry out other purposes disclosed to you when the information is collected.

Imagery Consulting does not use client information for purposes that are materially unrelated to the reason it was provided without an appropriate legal basis or additional consent when required.

Legal Bases for Processing

Where applicable privacy laws require a legal basis for processing personal information, Imagery Consulting may process information because:

It is necessary to provide a service or fulfill an agreement with you;
You have provided consent;
Processing is necessary to comply with a legal obligation;
Processing is necessary for legitimate business interests that do not override your privacy rights;
Or another legal basis permitted by applicable law applies.

Where processing is based on consent, you may withdraw that consent where permitted.

Withdrawal of consent does not affect processing that was lawful before consent was withdrawn.

Payments

Payments may be processed through Wix or other authorized third-party payment processors.

Payment processors may collect information such as your name, billing information, card information, transaction details, and other information required to process a payment.

Imagery Consulting generally does not receive or store your complete payment-card information when payment is processed directly by a third-party payment provider.

Payment information is handled according to the privacy and security practices of the applicable payment processor.

Wix Website Platform

The Imagery Consulting website is hosted through the Wix.com platform.

Wix provides website hosting and may provide functionality including forms, bookings, customer-management tools, payments, communications, analytics, and other website services used by Imagery Consulting.

Information submitted through the website may therefore be processed or stored through Wix's systems and infrastructure.

Wix explains that information collected by Wix sites may be stored through Wix's data storage, databases, and applications.

Your interaction with Wix technology may also be governed by Wix's own privacy practices.

Service Providers

Imagery Consulting may use third-party service providers to operate the business and provide services.

Depending on the services and technologies currently used, these providers may assist with:

Website hosting;
Online booking;
Payment processing;
Email;
Text communications;
Video conferencing;
File storage;
Customer relationship management;
Analytics;
Advertising;
Accounting;
Scheduling;
Project management;
Cloud services;
Shipping;
Or other legitimate business functions.

These providers may receive information reasonably necessary to perform services on behalf of Imagery Consulting.

Third-party providers maintain their own privacy and security practices.

Creative Collaborators and Vendors

Certain client projects may involve collaboration with independent professionals or vendors such as photographers, videographers, makeup artists, hairstylists, fashion stylists, designers, tailors, studios, production professionals, rental companies, or other creative partners.

When necessary to perform an approved project, Imagery Consulting may share limited client or project information with relevant collaborators.

Only information reasonably necessary for the collaboration should be shared.

When a collaborator independently collects information directly from a client, that collaborator's own privacy practices may apply.

We Do Not Sell Personal Information for Money

Imagery Consulting does not sell personal information to third parties in exchange for monetary payment.

Certain privacy laws may define some uses of advertising, analytics, cookies, or tracking technologies as a "sale," "sharing," or similar disclosure even when money is not exchanged.

Where those laws apply, Imagery Consulting will provide applicable privacy choices and consent or opt-out mechanisms as required.

Marketing Communications

If you subscribe to marketing communications or otherwise provide permission, Imagery Consulting may send information about:

Services;
New offerings;
Educational content;
Events;
Promotions;
Company updates;
Portfolio features;
Or other relevant news.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting Imagery Consulting.

Opting out of promotional communications does not prevent Imagery Consulting from sending necessary transactional or service-related communications concerning an existing booking, payment, project, account, or legal matter.

Email, Telephone, and Text Communications

Imagery Consulting may contact clients using information they provide for purposes related to:

Appointment confirmations;
Appointment reminders;
Rescheduling;
Service preparation;
Project updates;
Invoices;
Payment matters;
Customer support;
Requested follow-up;
Or other communications necessary to provide a service.

Promotional text messages, when used, will be sent according to applicable consent requirements.

Cookies and Similar Technologies

The Imagery Consulting website may use cookies and similar technologies.

Cookies are small data files that may be stored on a visitor's browser or device.

They may be used to:

Provide essential website functionality;
Maintain security;
Remember preferences;
Support bookings and website features;
Understand how visitors use the website;
Measure website performance;
Support analytics;
Or support marketing and advertising when enabled.

Wix uses cookies for functions including site operation, identifying registered users, and monitoring platform performance. Third-party applications connected to Wix may also place their own cookies.

Essential and Non-Essential Cookies

Some cookies are necessary for the website to operate and are considered essential.

Other cookies may be used for analytics, marketing, advertising, or other non-essential purposes.

Where required by applicable law, visitors will be given an opportunity to accept or decline non-essential cookies.

Wix's Privacy Center can provide a cookie consent banner and record visitor consent choices.

Cookie Preferences

You may be able to manage cookie preferences through the cookie settings available on the Imagery Consulting website or through your browser settings.

Disabling certain cookies may affect website functionality.

Because third-party applications may use their own cookies or tracking technologies, their practices may be governed by their respective privacy policies.

Analytics

Imagery Consulting may use website analytics to understand how visitors interact with the website and improve performance.

Analytics information may include details such as:

General device type;
Browser;
Pages visited;
Referring sources;
Approximate location derived from technical information;
Time spent on pages;
Website interactions;
And similar usage information.

Where required, non-essential analytics technologies will be subject to applicable consent choices.

Social Media and Third-Party Platforms

Imagery Consulting may maintain profiles or integrations with third-party platforms such as social-media networks, search engines, booking platforms, or other online services.

When you interact directly with a third-party platform, that platform may collect information according to its own privacy policy.

Imagery Consulting does not control the independent privacy practices of third-party websites or platforms.

Links to Other Websites

The Imagery Consulting website may contain links to websites, retailers, creative collaborators, publications, social networks, or other third-party resources.

A link does not mean that Imagery Consulting controls the privacy practices of the linked website.

You should review the privacy policy of any third-party website before providing personal information.

Data Storage and International Processing

Imagery Consulting and its service providers may store or process information in locations other than the jurisdiction in which you live.

For example, Wix operates internationally and may process or store information through infrastructure located in multiple countries.

Where required, applicable safeguards will be used for international transfers of personal information.

Data Retention

Imagery Consulting retains personal information only for as long as reasonably necessary for purposes such as:

Providing services;
Maintaining client and project records;
Fulfilling contractual obligations;
Processing transactions;
Managing disputes;
Maintaining financial and tax records;
Protecting legal rights;
Complying with applicable laws;
And fulfilling other legitimate business purposes.

Different types of information may be retained for different periods.

Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of, subject to technical, legal, contractual, or recordkeeping requirements.

Security

Imagery Consulting takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no internet transmission, electronic storage system, website, email service, or digital platform can be guaranteed to be completely secure.

Clients should use reasonable care when transmitting sensitive information electronically.

Your Privacy Rights

Depending on where you live and which laws apply, you may have rights regarding your personal information.

These rights may include the right to:

Request access to personal information;
Request correction of inaccurate information;
Request deletion of eligible information;
Obtain a copy of certain information;
Request information about how personal information is used or disclosed;
Object to or restrict certain processing;
Withdraw consent where processing depends on consent;
Opt out of certain marketing communications;
Opt out of certain targeted advertising or data-sharing practices where applicable;
Request data portability where applicable;
Or exercise other rights provided by applicable law.

Certain rights may be subject to legal exceptions.

Imagery Consulting may need to verify your identity before completing a privacy request.

Access, Correction, and Deletion Requests

If you would like to access, correct, or request deletion of eligible personal information held by Imagery Consulting, contact us using the privacy contact information provided below.

Please include enough information for us to reasonably identify your account, booking, or relationship with Imagery Consulting.

We may request additional verification where necessary to protect your information from unauthorized requests.

Withdrawal of Consent

Where Imagery Consulting relies on your consent to process information, you may withdraw that consent by contacting us.

Withdrawing consent may affect our ability to provide a service when the information is necessary to perform that service.

For example, a client who requests deletion of photographs or measurements before completion of an analysis that requires those materials may prevent Imagery Consulting from completing the service.

Portfolio and Promotional Consent

Permission to use a client's likeness, photographs, videos, testimonial, brand assets, project imagery, or results for marketing or portfolio purposes is separate from consent to process those materials for the client's service.

Where separate promotional consent has been provided, the scope of that permission will be governed by the applicable media release, agreement, or authorization.

If you wish to withdraw previously granted promotional consent, contact Imagery Consulting.

Withdrawal requests will be honored prospectively where required and reasonably possible. Withdrawal may not require removal of material that has already been lawfully printed, distributed, published by third parties, or otherwise cannot reasonably be recalled.

Client Confidentiality

Imagery Consulting understands that clients may provide personal, professional, creative, or brand information during the consulting process.

Client materials and private consultation information will not intentionally be made public solely because they were provided as part of a service.

This does not prevent Imagery Consulting from using information when reasonably necessary to provide the service, comply with law, protect legal rights, respond to emergencies, or fulfill an authorized collaboration.

More extensive confidentiality obligations for particular projects may be addressed through a separate written agreement or nondisclosure agreement.

Legal Disclosures

Imagery Consulting may disclose personal information when reasonably necessary to:

Comply with applicable law;
Respond to valid legal process;
Comply with a court order or governmental request;
Protect the rights, property, or safety of Imagery Consulting, clients, or others;
Investigate suspected fraud or illegal activity;
Enforce applicable agreements;
Or establish, exercise, or defend legal claims.

Business Changes

If Imagery Consulting is involved in a business reorganization, merger, acquisition, sale, financing, restructuring, or transfer of business assets, relevant personal information may be transferred as part of that transaction where permitted by law.

Any successor receiving personal information would remain subject to applicable privacy obligations.

Children's Privacy

The Imagery Consulting website is not directed toward children under the age of 13.

Imagery Consulting does not knowingly collect personal information online from children under 13 without appropriate authorization.

If a service is provided to a minor, Imagery Consulting may require involvement, permission, or authorization from a parent or legal guardian where appropriate or legally required.

If you believe a child has provided personal information without proper authorization, please contact Imagery Consulting.

Do Not Track and Privacy Signals

Certain browsers or devices may provide privacy preference signals.

Where applicable law requires recognition of a supported privacy signal, Imagery Consulting and its website technology providers will respond as required.

Not all website technologies currently respond to every browser-based "Do Not Track" setting.

Changes to This Privacy Policy

Imagery Consulting may update this Privacy Policy periodically to reflect changes in:

Business practices;
Services;
Website functionality;
Technology;
Third-party providers;
Legal requirements;
Or privacy practices.

The revised policy will be posted on this page with an updated effective or "Last Updated" date.

Material changes may be communicated through additional notice when appropriate or required.

Questions and Privacy Requests

Questions about this Privacy Policy or requests concerning your personal information may be submitted to:

Imagery Consulting
Email: bookings@imagery-consulting.com
Website: www.imagery-consulting.com

If additional business contact information is legally required for your jurisdiction, it may also be provided here.

Acceptance and Continued Use

By using the Imagery Consulting website or voluntarily providing information to Imagery Consulting, you acknowledge that you have had an opportunity to review this Privacy Policy.

Where consent is legally required for a particular type of data processing, consent will be obtained separately where appropriate.

Nothing in this Privacy Policy limits any privacy right or remedy that cannot legally be waived.

Your Privacy Matters

Have a question about your information, want to update something you've submitted, or need to make a privacy request? Contact Imagery Consulting at bookings@imagery-consulting.com and include enough information for us to identify the relevant account, booking, or project.

Terms & Conditions

These Terms & Conditions govern your use of the Imagery Consulting website and your purchase or use of Imagery Consulting services. They are intended to establish clear expectations regarding our services, client responsibilities, intellectual property, professional recommendations, third-party services, and use of this website.

Terms & Conditions

Welcome to Imagery Consulting.

These Terms & Conditions ("Terms") govern your access to and use of the Imagery Consulting website, communications, digital content, booking services, consultations, professional services, and other offerings provided by Imagery Consulting.

By accessing this website, submitting a booking, purchasing a service, accepting a proposal or invoice, creating an account where available, or otherwise using Imagery Consulting services, you acknowledge that you have had an opportunity to review these Terms and agree to be bound by the terms applicable to your interaction or purchase.

If you do not agree with these Terms, please do not purchase or use an Imagery Consulting service.

These Terms should be read together with the applicable Booking Policy, Payments & Refunds Policy, Privacy Policy, and any service-specific proposal, scope of work, invoice, or written client agreement.

About Imagery Consulting

Imagery Consulting provides image consulting, strategic analysis, personal-brand guidance, personal-style analysis, body architecture analysis, wardrobe strategy, creative direction, visual-language development, trend and market research, styling recommendations, sourcing support, campaign consulting, and related creative and consulting services.

Services may be provided virtually, in person, digitally, on location, or through a combination of formats depending on the engagement.

Specific service inclusions, timelines, deliverables, pricing, and requirements are described on the applicable service page, booking page, proposal, invoice, or client agreement.

The Imagery Consulting Approach

Imagery Consulting approaches image as a form of visual communication.

Our services may consider identity, personal or professional goals, brand positioning, visual language, style, body proportions, color, wardrobe, market context, trends, creative direction, and other visual considerations in developing recommendations.

Recommendations are designed to help clients make intentional decisions regarding their image and visual expression.

They do not constitute guarantees of a specific personal, professional, financial, social, media, career, audience, brand, or commercial outcome.

Eligibility to Use Our Services

You must have the legal capacity to enter into a binding agreement to purchase services from Imagery Consulting.

If you are under the age of legal majority in your jurisdiction, a parent or legal guardian may be required to approve the booking, payment, service agreement, or participation in the service.

Imagery Consulting may require reasonable verification of authorization before performing services for a minor.

Parents or legal guardians who authorize services for a minor are responsible for reviewing the applicable policies and service terms.

Website Use

The Imagery Consulting website is provided for informational, educational, booking, communication, and commercial purposes related to Imagery Consulting and its services.

You agree to use the website lawfully and in a manner that does not interfere with its operation or the ability of others to use it.

You may not use the website to engage in fraud, harassment, impersonation, unauthorized access, malicious activity, infringement of intellectual property, or any activity prohibited by applicable law.

Website Information

Imagery Consulting makes reasonable efforts to keep website information current and accurate.

However, service descriptions, pricing, availability, photographs, examples, portfolio content, timelines, collaborators, technology, features, and other website information may change over time.

Website content is provided for general informational purposes and does not constitute a personalized recommendation unless it is expressly provided to you as part of a professional Imagery Consulting service.

Imagery Consulting may correct errors, omissions, inaccuracies, or outdated information when identified.

Services and Availability

Services are subject to availability.

The publication of a service on the website does not guarantee that a particular appointment time, project date, collaborator, garment, product, location, or other resource will remain available.

Imagery Consulting may modify, pause, replace, or discontinue a service or offering for future purchases.

Changes to future offerings will not reduce professional work or deliverables already owed under an accepted booking or agreement unless the client agrees to the change.

Service Descriptions

Imagery Consulting makes reasonable efforts to accurately describe the nature and general scope of each service.

Certain services are personalized and may differ depending on a client's goals, measurements, existing wardrobe, brand, industry, budget, timeline, creative concept, or other circumstances.

A service listing describes the general offering unless a more specific proposal or agreement has been provided.

For customized projects, the proposal, scope of work, invoice, or signed agreement may define the final service scope.

Booking Services

Appointments and consultations are subject to the applicable Imagery Consulting Booking Policy.

Complimentary consultations and paid professional appointments may have different cancellation, rescheduling, late-arrival, and no-show requirements.

By booking an appointment, you agree to the Booking Policy applicable to the selected service.

Payments and Refunds

Pricing, payments, deposits, retainers, payment plans, refunds, project expenses, sourcing costs, and other financial matters are governed by the Imagery Consulting Payments & Refunds Policy together with any service-specific financial terms presented during checkout or in an applicable proposal, invoice, or agreement.

Clients are responsible for reviewing applicable pricing and payment terms before completing a purchase.

Proposals and Project Agreements

Certain customized, project-based, creative, or extended engagements may require a separate proposal, scope of work, invoice, production plan, project schedule, or written service agreement.

These documents may address matters including:

Project scope and deliverables;
Timelines and milestones;
Payment schedules or retainers;
Number of looks or concepts;
Revisions;
Sourcing;
Travel;
Production expenses;
Collaborators;
Usage rights;
Cancellation or postponement;
Confidentiality;
And other terms specific to the engagement.

When a signed service agreement contains a provision that conflicts with these general Terms, the specific provision in the signed agreement will govern that engagement, subject to applicable law.

Client Responsibilities

Successful image consulting and creative work often depend on communication and collaboration between Imagery Consulting and the client.

Clients are responsible for providing requested information accurately and within applicable deadlines.

This may include photographs, measurements, questionnaires, brand information, wardrobe information, project objectives, budgets, schedules, inspiration, approvals, feedback, and other materials reasonably necessary to perform the selected service.

Clients are also responsible for communicating meaningful changes that may affect the engagement.

A delay caused by missing information, delayed approvals, changing requirements, inaccurate measurements, or other client-controlled circumstances may affect the project timeline.

Client Decisions and Implementation

Imagery Consulting provides professional analysis, strategic recommendations, creative guidance, and related consulting services.

The client retains final decision-making authority unless a separate agreement expressly provides otherwise.

Clients are responsible for deciding whether to implement recommendations, purchase recommended products, alter garments, change styling, follow creative concepts, publish content, or take other actions based on the consultation.

A recommendation is not a requirement.

Imagery Consulting encourages clients to consider their own preferences, circumstances, professional obligations, budget, comfort, accessibility needs, cultural considerations, and other relevant factors when making final decisions.

Professional Judgment

Image consulting and creative direction involve professional judgment and subjective creative considerations.

Different professionals, clients, audiences, brands, photographers, designers, stylists, or creative collaborators may reasonably have different opinions regarding visual choices.

A client's disagreement with a professional recommendation does not by itself mean that the service was performed improperly.

Imagery Consulting will seek to provide recommendations based on the client's stated goals and the information reasonably available during the engagement.

No Guaranteed Results

Imagery Consulting does not guarantee that a particular service, wardrobe choice, image strategy, style recommendation, creative concept, photograph, campaign, personal-brand decision, or visual presentation will result in:

employment, publicity, press coverage, social-media growth, increased sales, increased revenue, audience growth, awards, brand partnerships, career advancement, casting opportunities, business opportunities, personal relationships, public approval, or any other specific outcome.

Results depend on numerous factors beyond the control of Imagery Consulting.

Testimonials, case studies, portfolio projects, awards, press appearances, or examples of prior work represent individual experiences and do not guarantee that another client will achieve the same outcome.

Personal Style and Image Recommendations

Style, image, beauty, and visual expression are inherently personal.

Imagery Consulting's recommendations are intended to support the client's goals and visual communication rather than establish universal standards of attractiveness, worth, identity, or beauty.

Clients remain free to accept, reject, adapt, or reinterpret recommendations.

Body Architecture and Measurements

Body architecture, body proportion, silhouette, garment, fit, and appearance-related services are provided for image consulting, styling, and wardrobe purposes.

They are not medical examinations or diagnoses.

Any body-type, proportion, shape, silhouette, or related terminology used by Imagery Consulting is intended solely as a practical framework for discussing clothing, fit, styling, balance, and visual presentation.

Imagery Consulting does not provide medical, nutritional, psychological, or healthcare advice.

Color Recommendations

Color recommendations are intended for image, styling, branding, wardrobe, makeup, creative-direction, or visual-communication purposes.

Color perception can vary depending on lighting, cameras, screens, printing, dyes, materials, production processes, and individual perception.

Imagery Consulting cannot guarantee that colors displayed digitally will appear identical in person or across different devices and materials.

Measurements, Clothing Sizes, and Fit

Clothing sizes are not standardized across designers, brands, manufacturers, countries, materials, or production periods.

A recommended size or silhouette does not guarantee a specific garment fit.

Clients are responsible for providing accurate measurements when requested.

Measurements supplied remotely by a client are treated as client-provided information.

Where tailoring or fitting is recommended, the final fit may depend on the work of an independent tailor, designer, retailer, manufacturer, or other third party.

Wardrobe Recommendations and Shopping

Imagery Consulting may recommend garments, accessories, retailers, designers, brands, vintage pieces, rental options, tailoring, alterations, second-hand items, or other wardrobe resources.

Availability, pricing, sizing, condition, shipping, delivery, return eligibility, and product quality are controlled by the applicable retailer or provider and may change without notice.

A recommendation does not constitute a guarantee regarding a product's availability, longevity, manufacturing quality, ethics, sustainability practices, fit, or performance unless expressly stated and independently verified.

Sourcing and Purchases

When Imagery Consulting performs sourcing or shopping support, client approval may be required before purchases are made.

Clients are responsible for approved merchandise and third-party expenses as described in the Payments & Refunds Policy or applicable project agreement.

Vintage, second-hand, custom, tailored, rented, altered, or limited-availability items may have restricted return or refund options.

Third-Party Professionals and Collaborators

Certain projects may involve independent professionals or businesses, including photographers, videographers, makeup artists, hairstylists, fashion stylists, designers, tailors, production teams, studios, venues, rental companies, retailers, transportation providers, or other collaborators.

Unless expressly stated otherwise in writing, these parties are independent third parties and are not employees or agents of Imagery Consulting.

Imagery Consulting may recommend or coordinate with third-party professionals but cannot guarantee or control their independent performance, availability, pricing, policies, acts, omissions, or business practices.

Third-party services may be subject to separate contracts and policies.

Third-Party Websites and Links

The Imagery Consulting website or client materials may include links or references to retailers, publications, social-media platforms, booking systems, creative professionals, products, resources, or other third-party websites.

These links may be provided for convenience or informational purposes.

Imagery Consulting does not control third-party websites and is not responsible for their content, availability, security, products, privacy practices, terms, or policies.

Clients should review applicable third-party terms before making purchases or providing information.

Affiliate or Sponsored Relationships

If Imagery Consulting receives compensation, commission, complimentary products, sponsorship, or another material benefit in connection with a recommendation where disclosure is required, the applicable relationship will be disclosed as required by law.

The existence of a commercial relationship does not change the client's responsibility to determine whether a particular product or service is appropriate for them.

Ownership of the Website and Brand

Unless otherwise stated, the Imagery Consulting website and its original content are owned by or licensed to Imagery Consulting.

This may include:

the Imagery Consulting name, logos, branding, service names, methodology, written copy, graphics, layouts, original photography, videos, educational content, visual concepts, presentations, guides, worksheets, diagrams, processes, templates, and other original materials.

These materials are protected by applicable intellectual-property laws.

No transfer of ownership occurs merely because a visitor accesses the website or a client purchases a service.

Permitted Website Use

You may view and use publicly available website content for your own lawful, personal, or internal informational purposes.

Unless permission has been provided, you may not reproduce, republish, sell, license, scrape, systematically download, distribute, modify, commercially exploit, or create unauthorized derivative works from Imagery Consulting website content.

You may share ordinary links to publicly accessible Imagery Consulting webpages.

Client Deliverables

Certain services may include customized deliverables such as analyses, reports, mood boards, guides, recommendations, style direction, wardrobe plans, shopping recommendations, creative strategies, visual-language materials, presentations, or similar materials.

Unless a separate written agreement states otherwise, the client receives a limited right to use customized deliverables for the client's own personal use or internal business and brand implementation.

The underlying templates, methodology, formatting systems, processes, educational frameworks, know-how, and pre-existing intellectual property of Imagery Consulting remain the property of Imagery Consulting or the applicable rights holder.

Commercial Use of Deliverables

Clients may implement recommendations and strategies in their own image, wardrobe, personal brand, business, content, appearances, campaigns, and related activities for which the service was purchased.

However, purchasing a service does not automatically authorize a client to resell, sublicense, teach, publish as their own, reproduce for sale, distribute as a template, or commercially exploit Imagery Consulting's proprietary consulting materials.

Additional licensing terms may apply to deliverables specifically created for commercial campaigns or third-party distribution.

Client-Owned Materials

Clients retain ownership of materials they own and provide to Imagery Consulting, including their photographs, logos, brand assets, written information, and other original client content.

By providing client materials, you represent that you have the right or appropriate permission to provide them for the intended service.

You authorize Imagery Consulting to use those materials as reasonably necessary to perform the requested service.

This limited service authorization does not automatically grant Imagery Consulting permission to publicly publish or promote identifiable client materials.

Public portfolio, advertising, case-study, testimonial, or promotional use will be addressed through separate permission where appropriate, as further described in the Privacy Policy.

Third-Party Intellectual Property

Clients are responsible for obtaining any necessary permission for third-party intellectual property they instruct Imagery Consulting to use in a commercial project.

Inspiration and reference materials may be used for research or creative discussion without implying ownership by either the client or Imagery Consulting.

A reference image does not guarantee or authorize exact reproduction of another person's protected creative work.

Portfolio and Media Use

Imagery Consulting may display work in its portfolio, website, social media, press materials, presentations, or promotional content only when it has an appropriate right or permission to do so.

Providing photographs or project materials for a private consulting service does not automatically constitute promotional consent.

Where a project includes separate media, portfolio, publicity, or usage terms, those terms will govern.

Testimonials

Testimonials will not be attributed to an identifiable client for promotional purposes without appropriate permission.

If a client voluntarily provides a testimonial and authorizes its promotional use, Imagery Consulting may use that testimonial within the scope of the authorization provided.

Imagery Consulting may make minor edits for spelling, grammar, length, or clarity so long as the meaning is not materially changed.

Confidentiality

Imagery Consulting will handle non-public client information with professional care as described in the Privacy Policy and any applicable confidentiality agreement.

Not every service automatically creates a legally privileged or formally confidential relationship.

If a client or project requires specialized confidentiality obligations, such requirements should be established through an appropriate written confidentiality or nondisclosure agreement before sensitive information is shared.

Privacy

Use of personal information is governed by the Imagery Consulting Privacy Policy.

The Privacy Policy explains how information may be collected, processed, stored, shared, retained, and used, as well as applicable privacy choices.

Communications

By providing contact information in connection with a booking, purchase, inquiry, or project, you authorize Imagery Consulting to send communications reasonably necessary to administer that interaction.

These communications may include appointment confirmations, reminders, questionnaires, project updates, payment notices, invoices, requested follow-ups, and customer-service communications.

Marketing communications are handled separately according to applicable consent requirements and the Privacy Policy.

Accounts and Member Features

If Imagery Consulting offers website accounts, membership areas, client portals, or similar features, users are responsible for maintaining the confidentiality of their login credentials and for activity conducted through their account.

Users should notify Imagery Consulting if they reasonably believe an account has been accessed without authorization.

Imagery Consulting may suspend access to an account when reasonably necessary to protect security, investigate misuse, address nonpayment, or enforce these Terms.

Prohibited Conduct

You may not use the Imagery Consulting website, services, communications, or materials to:

engage in unlawful activity; commit fraud; impersonate another person; harass or threaten others; infringe intellectual-property or privacy rights; transmit malicious software; interfere with website security; gain unauthorized access to systems or accounts; misuse client portals; scrape or systematically extract proprietary materials; resell proprietary consulting content without authorization; submit intentionally false information; or otherwise interfere with the lawful operation of Imagery Consulting.

Imagery Consulting may restrict access or refuse service when reasonably necessary in response to prohibited conduct.

Right to Refuse or Discontinue Service

Imagery Consulting reserves the right to decline, suspend, or discontinue a service when reasonably necessary because of:

nonpayment, fraud, unlawful activity, harassment, discrimination, threats, unsafe conditions, repeated policy violations, material misrepresentation, inappropriate conduct, conflicts of interest, inability to perform the requested service professionally, or other substantial circumstances affecting the engagement.

Any financial obligations or refund eligibility following discontinuation will be determined according to the Payments & Refunds Policy, work already completed, expenses incurred, applicable agreements, and governing law.

Service Delays and Events Beyond Reasonable Control

Certain circumstances may delay or prevent performance of a service, including severe weather, illness, emergencies, transportation disruptions, venue closures, technology failures, shipping delays, vendor cancellations, labor disruptions, government actions, natural disasters, widespread outages, or other circumstances outside reasonable control.

When such circumstances occur, Imagery Consulting will make reasonable efforts to communicate with affected clients and arrange an appropriate solution when possible.

The appropriate solution may include rescheduling, adjusting a project timeline, replacing a third-party resource, providing an eligible credit, or refunding a portion of a service that cannot be performed.

Digital Deliverables and Technology

Digital files, presentations, reports, meeting links, websites, cloud-storage systems, email, and other technology may occasionally experience errors, interruptions, compatibility issues, or service outages.

Clients are responsible for maintaining appropriate devices and software to access ordinary digital deliverables.

Imagery Consulting will make reasonable efforts to correct a file-access problem caused by Imagery Consulting but cannot guarantee continuous availability of third-party platforms.

Educational and Informational Content

Blog posts, social-media posts, website articles, videos, newsletters, guides, interviews, educational resources, and other publicly available content from Imagery Consulting are provided for general informational and educational purposes.

They are not substitutes for individualized consulting.

A recommendation made generally for an audience may not be appropriate for every individual.

No Regulated Professional Advice

Imagery Consulting provides image consulting, styling, brand-image strategy, wardrobe guidance, and creative services.

Unless expressly stated through an appropriately licensed professional, Imagery Consulting does not provide medical, psychological, nutritional, legal, tax, accounting, investment, or other regulated professional advice.

Clients should consult an appropriately qualified professional when such advice is required.

Warranties and Disclaimers

Imagery Consulting will use reasonable professional care in providing its services.

However, except for rights and warranties that cannot legally be excluded, the website and general informational content are provided on an "as available" basis.

Imagery Consulting does not warrant that the website will always operate without interruption, that every third-party resource will remain available, or that a particular recommendation will produce a specific result.

Nothing in these Terms excludes warranties or protections that applicable consumer law does not permit a business to waive.

Limitation of Liability

To the extent permitted by applicable law, Imagery Consulting will not be responsible for indirect, incidental, special, or consequential losses arising solely from a client's use of general website information, independent client decisions, or the acts or omissions of unrelated third parties.

Imagery Consulting does not seek to exclude responsibility that cannot legally be excluded, including liability that applicable law requires the business to retain.

Any limitation applicable to a specific project may also be addressed in the corresponding written service agreement.

Client Responsibility for Third-Party Decisions

Imagery Consulting cannot control decisions made by retailers, employers, casting professionals, media outlets, audiences, social-media platforms, vendors, collaborators, photographers, designers, venues, transportation providers, or other third parties.

Clients accept that third-party decisions and market outcomes may affect the result of an engagement.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses resulting from your own unlawful use of the website or services, your intentional violation of these Terms, or your unauthorized use of third-party intellectual property supplied by you for a project.

This provision does not require a consumer to indemnify Imagery Consulting for Imagery Consulting's own unlawful conduct or responsibilities that cannot legally be transferred.

Changes to Services or These Terms

Imagery Consulting may revise these Terms as the business, services, website, technology, or legal requirements evolve.

Updated Terms will be posted on the Policies & Client Terms page with a revised "Last Updated" date.

Changes ordinarily apply prospectively.

Material changes that affect an existing paid engagement will not automatically replace specific contractual rights already established for that engagement unless permitted by the existing agreement or accepted by the client.

Severability

If any portion of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

The invalid provision should be interpreted or limited as necessary to best preserve its lawful intended purpose where permitted.

No Waiver

If Imagery Consulting chooses not to enforce a provision on one occasion, that does not necessarily waive the right to enforce the same or another provision in the future.

A courtesy, accommodation, refund exception, reschedule, credit, or other discretionary solution provided to one client does not automatically create a continuing policy or entitlement for other clients.

Entire Understanding

These Terms, together with the applicable Booking Policy, Payments & Refunds Policy, Privacy Policy, service listing, and any applicable proposal, invoice, scope of work, or written client agreement, form the terms governing the applicable interaction with Imagery Consulting.

A signed project-specific agreement may supplement or supersede portions of these general Terms for that engagement.

Governing Law

These Terms and disputes concerning them will be governed by the laws applicable to Imagery Consulting and the relevant transaction, without limiting consumer rights that apply under mandatory law in the client's jurisdiction.

Before publication, Imagery Consulting should insert its preferred governing jurisdiction here if a specific state or jurisdiction will be designated:

Governing jurisdiction: Utah, USA

Where legally permitted, disputes that cannot be resolved informally may be brought before the courts having appropriate jurisdiction.

Nothing in this provision removes a consumer's right to pursue a claim in another forum when applicable law provides that right.

Resolving Concerns

If you have a concern regarding a service, payment, deliverable, or these Terms, we encourage you to contact Imagery Consulting first so the issue can be reviewed and an appropriate resolution explored.

This does not limit any legal right available to you.

Contact Information

Questions regarding these Terms & Conditions may be directed to:

Imagery Consulting
Website: www.imagery-consulting.com
Email: bookings@imagery-consulting.com
Business Location / Mailing Address: [AVAILABLE ON REQUEST]

Additional identifying business information may be provided where required by applicable law.

ACCEPTANCE OF TERMS

By accessing the website, completing a booking, purchasing a service, approving a proposal, submitting payment, or otherwise engaging Imagery Consulting, you acknowledge that you have had an opportunity to review the policies applicable to your interaction.

Where affirmative agreement is required by law or during checkout, the applicable consent mechanism will be provided.

Nothing in these Terms limits any consumer protection, privacy right, warranty, or other right that cannot legally be waived.

Questions About THESE TERMS?

If you have questions regarding these Terms & Conditions or how they apply to an Imagery Consulting service, please contact us at bookings@imagery-consulting.com before completing your purchase or entering into an agreement.

Accessibility

Imagery Consulting is committed to creating a website and client experience that is accessible, inclusive, and welcoming to as many people as possible. We continue to review our digital content and services with accessibility in mind and welcome feedback when barriers are identified.

Accessibility Statement

Last Updated: August 28, 2026

Imagery Consulting is committed to providing an accessible and inclusive digital experience for people with disabilities.

We believe that access to information, services, and creative experiences should be as clear and usable as reasonably possible for all visitors and clients.

We are continually working to improve the accessibility and usability of the Imagery Consulting website and digital client experience.

Our Accessibility Efforts

Imagery Consulting aims to follow recognized accessibility practices when designing, reviewing, and maintaining the website.

Where reasonably possible, our accessibility efforts may include:

Using clear and consistent page structures;
Maintaining logical heading hierarchies;
Providing alternative text for meaningful images;
Using readable typography and appropriate text sizing;
Considering color contrast when selecting visual elements;
Supporting keyboard navigation where available;
Using descriptive links and buttons;
Organizing content in a predictable way;
Reducing unnecessary motion or visual distractions;
Providing text-based information in addition to visual content where appropriate;
Reviewing forms, booking tools, and interactive elements for usability;
And using accessibility tools available through the Wix platform.

Imagery Consulting intends to work toward alignment with generally recognized web accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG) where reasonably applicable.

Wix Accessibility Tools

The Imagery Consulting website is created and hosted using Wix.

Wix provides accessibility features and tools that can assist website owners with identifying and addressing accessibility issues, including the Wix Accessibility Wizard.

Imagery Consulting may use these tools, along with manual review, as part of ongoing website maintenance.

Because website content, integrations, and technology may change over time, accessibility is treated as an ongoing process rather than a one-time project.

Third-Party Content and Services

Certain portions of the Imagery Consulting website or client experience may rely on third-party services.

These may include:

Wix;
Payment processors;
Booking systems;
Video-conferencing platforms;
Social-media platforms;
Embedded media;
External websites;
Retailers;
File-storage services;
Forms;
Maps;
Or other third-party applications and integrations.

Imagery Consulting does not control the accessibility features or limitations of independent third-party platforms.

If you experience difficulty accessing a third-party feature connected to our website, please contact Imagery Consulting so we can explore a reasonable alternative when possible.

Images, Video, and Visual Content

Because Imagery Consulting operates within image consulting, fashion, styling, and creative direction, visual content plays an important role throughout the website.

We aim to make meaningful visual information more accessible through practices such as descriptive alternative text, captions, surrounding text, or other contextual information where appropriate.

Decorative imagery may not require alternative descriptions when it does not communicate meaningful information.

Video or audio content may include captions, transcripts, or other accessibility support where appropriate and reasonably available.

Documents and Digital Materials

Imagery Consulting may provide downloadable files, presentations, mood boards, reports, guides, questionnaires, or other digital materials.

We aim to create digital materials that are reasonably readable and usable.

If you receive a document from Imagery Consulting that presents an accessibility barrier, please contact us. We will make reasonable efforts to provide the information in an alternative format when feasible.

Booking and Client Services

If you experience difficulty using our online booking system, completing a form, accessing a consultation link, or purchasing a service through the website, please contact Imagery Consulting for assistance.

Where reasonably possible, we can explore an alternative method for completing the necessary step.

Accessibility needs may also be communicated before a consultation, appointment, or project.

Imagery Consulting will make reasonable efforts to accommodate accessibility needs that are relevant to the service and within our ability to provide.

Virtual Consultations

Many Imagery Consulting services may be delivered virtually.

If you require a reasonable adjustment for a virtual consultation, such as additional written communication, an alternative method of receiving information, or another accessibility consideration, please contact us before the appointment whenever possible.

We will work with you to determine what reasonable accommodation may be available.

In-Person Services

Some Imagery Consulting services, creative projects, or consultations may take place at third-party studios, venues, retail locations, production sites, or other locations not owned or operated by Imagery Consulting.

Accessibility at these locations may vary.

If you have an accessibility requirement for an in-person service, please notify Imagery Consulting as early as possible so accessibility can be considered when planning the engagement.

When a third-party location is involved, we may need to coordinate with that venue or provider regarding available accommodations.

Known Limitations

Despite our efforts, some areas of the website or third-party integrations may not yet be fully accessible to every user or assistive technology.

Possible limitations may include:

Older content;
Certain third-party applications;
Embedded social-media content;
External booking or payment experiences;
Certain downloadable files;
Videos that do not yet include captions or transcripts;
Or visual content that is still being reviewed for alternative text.

We continue to improve these areas as the website evolves.

If you encounter content that you cannot access, please contact us rather than assuming that an alternative is unavailable.

Feedback and Accessibility Assistance

We welcome feedback about the accessibility of the Imagery Consulting website and client experience.

If you encounter an accessibility barrier, have difficulty accessing information, or need assistance using a feature of our website, please contact us.

When contacting us, it is helpful to include:

The page or feature you were trying to access;
A brief description of the issue;
The type of assistance or alternative format that would be helpful, if known;
And your preferred method of contact.

We will make reasonable efforts to review accessibility concerns and respond appropriately.

Contact Information

Accessibility questions, feedback, or accommodation requests may be directed to:

Imagery Consulting
Email: bookings@imagery-consulting.com
Website: www.imagery-consulting.com
Phone: +1 801-432-0277

Ongoing Improvements

Accessibility is an ongoing responsibility.

As Imagery Consulting adds new services, images, videos, forms, documents, integrations, and website features, we intend to continue considering accessibility as part of the design and review process.

We also welcome feedback from visitors and clients because real-world experiences can identify barriers that automated tools may not detect.

Updates to This Statement

This Accessibility Statement may be updated periodically as the website, technology, services, accessibility practices, or applicable requirements change.

The most recent revision date will appear at the top of this statement.

Need Assistance???

If something on our website is difficult to access or use, please contact us at bookings@imagery-consulting.com. We will make reasonable efforts to provide the information, service, or next step in an accessible alternative format when possible.